This article covers how to share your telematics data with Ryder using Fleet Sync.

What is Fleet Sync?

Fleet Sync is a free Ryder service that connects data from your telematics provider with Ryder systems and RyderGyde. 

By securely sharing vehicle data such as mileage, location, fuel information, and vehicle diagnostics, Fleet Sync helps automate fleet management processes and improves visibility across your Ryder-supported fleet.

Once connected, Fleet Sync automatically synchronizes eligible telematics data with Ryder applications, reducing manual processes and helping Ryder deliver maintenance, roadside, billing, and fleet management services more efficiently.

Who can subscribe to Fleet Sync?

Ryder customers with vehicles on ChoiceLease or SelectCare plans are eligible.

Benefits

Real-Time Visibility in RyderGyde

As the all-in-one tool to manage your fleet, RyderGyde is even more powerful with connected fleet data. With Fleet Sync, fleet operators can operate more efficiently with:

• Live Fleet Map
• Smarter Shop Status
• Current readings
• Vehicle health alerts
• Fuel performance benchmarks

Automated Mileage Reporting

Fleet Sync automatically pulls odometer readings, resulting in the following:

• Reduced manual data entry
• Fewer mileage-related billing disputes
• More accurate fleet records

Improved Maintenance

Fleet Sync links mileage and vehicle diagnostics with Ryder maintenance services, enabling the following:

• Improved preventive maintenance scheduling
• Shop visibility to key issues

Enhanced Roadside Support

When a connected vehicle experiences a breakdown, Fleet Sync can provide Ryder Roadside with location and diagnostics, so

• Vehicles are quickly located
• Technicians can remotely diagnose issues
• Drivers can get back on the road faster

How To Activate Fleet Sync

Fleet Sync is free and typically takes just minutes to activate. Refer to the onboarding instructions below for your Telematics provider.

Supported Telematics Providers

• Geotab
• ISAAC
• Motive
• Samsara
• Omnitracs One/XRS
• Pedigree OneView
• Platform Science (contact us)
• Platform Science Fleet Plus (formerly PeopleNet)
• Verizon Connect

Need Help? 

Connect with our onboarding team at RyderConnect_Onboarding@ryder.com.

Common Questions