This article covers how to set up Fleet Sync for Samsara customers.

What is Fleet Sync?

Fleet Sync is a free Ryder service that connects data from your telematics provider with Ryder systems and RyderGyde. 

By securely sharing vehicle data such as mileage, location, fuel information, and vehicle diagnostics, Fleet Sync helps automate fleet management processes and improves visibility across your Ryder-supported fleet. Learn more about Fleet Sync in this help article.

Setup Instructions

Search for the Fleet Sync app

1. Log in to Samsara, then navigate to Settings > Organization > Apps.
2. Search for Fleet Sync.
3. Select Install.

Generate a Token

1. Select Entire Organization (you can optionally use a tag to limit access to Ryder assets, see below on how to setup tags).
2. Select Generate Token.
3. Select Copy to Clipboard.

Share the Token

Email ryderconnect_onboarding@ryder.com with the following:

• Subject: Fleet Sync
• Customer Name or Lessee number
• Token (generated above)
• If there are any additional points of interest, please provide them. 

Ryder will email you when the integration is complete. This typically takes 3-5 business days. If you have any questions, please contact the RyderConnect onboarding team at ryderconnect_onboarding@ryder.com.

Setup Tags in Samsara (Optional)

If your fleet includes any vehicles that should not be shared with Ryder, use the Tags feature in Samsara to identify Ryder assets and limit what is shared.  

• From the Samsara dashboard, select the Settings icon at the bottom of the left side navigation. 
• Select Tags & Attributes
• On the Tags tab, click Create a Tag (i.e. Ryder Vehicles) or select a tag and click Edit
• Confirm, add or remove vehicles or trailers to this tag.
• Be sure the same tag is applied to the RyderConnect - Fleet Sync app