How to set up OneView Fleet Sync
Quick Links
These instructions are relevant for RyderConnect Fleet Sync, a tool designed to connect essential vehicle data to Ryder, and it only takes a few minutes to set up. Turning on RyderConnect Fleet Sync helps link critical vehicle data to Ryder and just takes a few minutes.
For OneView Fleet Sync users
Set up a user in Pedigree OneView
- Create a user by using ryderconnect_onboarding@ryder.com as the email address and set a password. Ensure the user has access to all assets at the appropriate group level. Confirm that the user has API access permission. They will need to read information about vehicles, trailers, and vehicle telematics. If setting up eDVIR, the user should also have the ability to read and write eDVIR data.
- Please email us back with the username and password.
Share the Password
Send an email to ryderconnect_onboarding@ryder.com with the following details:
- Let us know you want to set up Fleet Sync for Pedigree
- Customer Name or Lessee number
- Password
- Additional points of contact, if applicable
Next Steps
We will notify you via email once the integration is complete. If you have any questions, please contact RyderConnect Onboarding at ryderconnect_onboarding@ryder.com.
Common Questions
How do I set up OneView Fleet Sync?
Set up a user in Pedigree OneView and create one by using ryderconnect_onboarding@ryder.com as the email address. Ensure the user has the appropriate group level to access all assets and confirm that they have API access permission. They will need to read information about vehicles, trailers, and vehicle telematics. If setting up eDVIR, the user should also have the ability to read and write eDVIR data. Please email ryderconnect_onboarding@ryder.com back with the username and password and with the following details: Fleet Sync for Pedigree, customer name or lessee number, password, and additional points of contact, if applicable.