How to activate ELD service for a Rental Truck
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This article provides step-by-step guidance on how drivers can enable ELD service for a Ryder Rental Truck.
For Rental Drivers
Before You Begin
Before ELD service can be activated for a rental truck, ELD account must be configured for your Rental Account by a fleet administrator. See How to setup ELD for your Rental Account for instructions.
Activating ELD Service
In order to add a vehicle to your company’s Ryder ELD account, the driver must take the following steps upon initial login:
- Launch the Geotab Drive app.
- Enter your username and password
- Select No Vehicle to continue into the app without an active vehicle.
- Select the Ryder ELD Service Add-In from the Dashboard. Select Enable to set up for Hours of Service.
- Turn on your vehicle. View the vehicle’s current odometer reading and type the value into the Enter Odometer box.
- Select Submit. A vehicle name will appear on the screen; select Okay to confirm the vehicle name. If you see a different vehicle name than the one you are operating, select It's Not My Vehicle. Ensure that you have entered the correct odometer value; if you are still seeing the incorrect vehicle, contact your administrator for assistance.
Deactivating ELD Service
When your fleet has completed using the Ryder rental vehicle and has returned it, you can remove the vehicle from your Ryder account via the Geotab App, or your admin can do it.
- Launch the Geotab Drive app.
- Enter your username and password
- On the Dashboard, select the Ryder ELD Service button > select Disable. Confirm this action by selecting Stop within the popup.
Required Driver Documents
- At all times, a driver must have in their cab the Drive App Data Transfer Guide for Roadside Inspections, the Data Diagnostic & Malfunctions Guide, and the Drive App Manual. These will be available through the Drive App. The manual can be downloaded here.
- Admins should verify that drivers have a back-up paper log book in case of an ELD device malfunction.
Common Questions
Is a mount available for a phone or tablet?
Yes. The mobile device must be mounted in the cab per regulations.
For your convenience, Ryder Rental units will be equipped with dash-fixed mounts that are capable of holding devices, phones, and mid-sized tablets with widths ranging from 2.6″ to 5.25″, including the case.
Are paper logs required for backup?
Yes. Drivers should have a backup paper logbook in case of an ELD malfunction.