The touchless check-in process utilizes the RyderGyde VQR Code to provide a smooth vehicle check-in experience. When you arrive, you can easily scan the VQR code, which is usually located on the driver-side window or on the outer inner-facing wall of your trailer. Then, follow the prompts, and have your vehicle registered and assigned a parking spot without the hassle of waiting in line or handling paper tickets.

For Drivers

1. Locate the VQR Code in your truck. The VQR code is usually on the driver-side window or on the outer inner-facing wall of your trailer.
2. Hover your camera over it. 
3. If using an iPhone, select the yellow bar popup with the link to proceed to check-in. If using an Android device, select a similar link popup and begin the check-in process.
4. Input the vehicle's identifying information or scan the barcode on the vehicle.
5. Please verify the accuracy of the information once the vehicle is located.
6. Respond to the questions and provide the power unit's odometer reading. When entering a power unit reading, if the unit is a tractor, the trailer prompt will appear.
7. If there are any outstanding items, please assess whether they remain a concern. Tap Next Step to proceed.
8. Go through the vehicle inspection items and categories, selecting the relevant ones. Open Items signifies the defects noted on a pre/post-trip eDVIR. Defer open items here. Defects noted on an integrated Telematics Service Provider’s Pre/Post-trip eDVIR will appear in the Open Items tab. If Yes was selected for additional defects noted, the Driver will go through the categories to add defects not noted in Open Items. If Yes was selected for having a trailer, the driver will be prompted to the Trailer category. Tap Next Step to proceed. 
9. If there is an existing appointment for the vehicle, the Driver will be prompted to answer Yes/No. Tap Complete Inspection.
10. Confirm or enter the correct contact information, tap Yes/No regarding waiting on-site, then tap Next Step. The Driver receives a reminder to call the shop for next steps and drop off keys. The shop receives the check-in and sends an alert back to the driver.
11. Please review any remaining information, and then tap Agree. A confirmation message will pop up in SMS indicating that the vehicle inspection has been completed. Review email or app notifications for any follow-up actions or documentation that may be required.

Check in with the Kiosk

Need help checking in with the Kiosk? Visit our article, How to Check In Using the Kiosk, to get started.

Check in with the Mobile App

Need help checking in with the Mobile App? Visit our article, How to Check In Using the Mobile App, to get started.

Common Questions