This article provides a tutorial on how to open and use reports in RyderGyde™, including selecting report categories; handling prompts (questions) for filtering data and time frames; explaining the differences between Dynamic Date, which allows saving reports with refreshing data, and Date Hierarchy, which captures fixed time snapshots without data refresh; along with instructions on running reports and accessing RyderGyde Reports through login; and contact information for support.

For Fleet Managers

Video Tutorial

Watch this 3-minute video to understand how to prompt a report in RyderGyde.

Step-by-Step Process

1. Log in to rydergyde.com.
2. Navigate to the Reports using a quick filter and then select See Report. Some reports open directly, while others require filtering data and time frames. Prompts with the term Required in red need to be answered. Move your answer from the Available box to the Selected box using the right arrow button. Some prompts have default answers set. 
   • Dynamic Date groups date ranges by relative time frames like Today, Yesterday, Last 7 Days, and Prior Month. This option allows saving reports and creating subscriptions where data refreshes automatically according to the chosen time frame. Users select the date range and run the report to view data. 
   • Date Hierarchy explained: Date Hierarchy lists date ranges by calendar types such as Completed Year, Completed Quarter, and Completed Month. Unlike Dynamic Date, reports saved or subscribed to with Date Hierarchy do not refresh data automatically. Users select the date range, move it to the selected box, and run the report to see the data snapshot. 

The RyderGyde Reports page is accessible via RyderGyde Reports, requiring login or sign-up. For assistance, users can contact their Ryder account team or email NOW@ryder.com. 

Common Questions