No. Ryder rents trucks only for commercial purposes. Company must be a registered business. Ryder does not accept personal or one-way rentals.

Unfortunately, Ryder does not offer one-way rentals. Our rental vehicles must be returned to the original location where you picked them up.

Of course! You may choose from any of our 500 locations to rent a vehicle. If you are a billing customer, the reservation process will honor all of your profile information, regardless of what location you reserve at. However, all Ryder rentals are round-trip only and must be returned to the original pickup location.

Yes, you’ll need to register by providing basic company information, like your company contact information, before you reserve a vehicle. You can register at the Ryder Rental Platform.

There is no limit to how many reservations you can make. Visit the Ryder Rental Platform to book and manage multiple reservations online in seconds; it’s the fastest and easiest way to reserve Ryder rentals. You can also call Ryder Customer Service at 855-238-3507 for assistance.

When it comes to business insurance, every policy is different. While you can use your own insurance coverage, it is important to understand that many policies do not provide complete coverage. In fact, in many states and provinces, your automobile insurance may not cover commercial rentals at all. If your insurance policy does not cover the rental or offer enough coverage, you may be required to purchase one of Ryder’s rental protection options.

Even if your policy provides coverage, if your vehicle should be disabled, you will still be faced with coordinating vehicle towing, calling in the claim, filling out paperwork, securing a replacement vehicle, and possibly even paying a higher premium. In addition, you must consider the liability exposure of property damage and personal injury claims that could be costly to your business. With Ryder protection coverage, we take care of everything. To learn more, ask your Ryder Sales Representative for details on Ryder coverage options and pricing.

Ryder defines rental periods by calendar days rather than 24-hour periods. This means that your charge is calculated based on the number of days rented rather than a 24-hour clock. So, if you pick up your vehicle at 4 p.m. today and return it at 4 p.m. tomorrow, you will be charged for two days. We encourage you to arrange your pickup dates and times with this in mind.

For all non-billing clients, a deposit is required. In order to secure your rental vehicle, Ryder will require a credit card deposit. Remember to bring a valid credit card with you when you pick up your vehicle. We will authorize the deposit on your credit card, but you will not be charged until your rental transaction is complete. For your convenience, we accept Visa, MasterCard, Discover and American Express.

We know that your business day starts early, so we’re open by 7 a.m. Monday through Saturday at most Ryder locations. Before you pick up your vehicle, it’s always a beneficial idea to call your rental location to confirm the location's business hours. We also offer flexible after-hours pickup times for commercial billing customers. If you’d like to learn more, ask your Ryder Sales Representative for details or call 855-238-3507 for Ryder Customer Service.

Ryder requires you to provide proof of rental insurance at the time of pickup to ensure coverage for your commercial rental vehicle. If you cannot provide proof of insurance or if your insurance policy does not offer sufficient coverage, you may be required to purchase Ryder coverage. The Ryder Protection Advantage offers both liability coverage and physical damage protection. These affordable coverage options protect you from the financial risk of vehicle damage or liability claims if you become involved in an accident. Ask your Ryder Sales Representative to tell you more about coverage options and pricing. Your account profile will reflect the information if you are a billing customer and have coverage on file.

When you’re ready to rent a vehicle, make sure you have 2 forms of identification: your driver’s license with photo ID (with appropriate endorsements for the vehicle you will be driving) and at least one other form of identification (credit card or other government issued ID). Ryder accepts U.S., Canadian or Mexican Driver’s Licenses. If you are a non-billing client, Ryder Truck Rental will require a credit card deposit that you will be required to do at the counter at the time of pick up. For your convenience, we accept Visa, MasterCard, Discover and American Express. If you are a commercial customer renting a vehicle with a gross vehicle weight of more than 24,200 lbs. or 11,000 kg., you will need to provide your CDL.