In RyderGyde™ and Ryder Connected Fleet, a Telematics Service Provider (TSP) is a third-party technology vendor that supplies telematics hardware, software, and data services for fleet vehicles. These providers gather and send vehicle information, like location, mileage, engine checks, driver habits, and compliance events, which Ryder uses in its systems for maintenance, billing, compliance, and performance analysis. This article provides an overview on choosing the right TSP for your needs.

For Connected Fleet users

Choosing the Right Telematics Service Provider (TSP)

Selecting the right telematics service provider depends on your fleet’s goals, existing technology, and the type of insights you need to manage operations effectively. Multiple vetted TSPs work with RyderGyde and Ryder Connected Fleet, providing you with flexibility and avoiding the constraints of a single provider. When evaluating a TSP, consider the following:

• Samsara: Supports RyderConnect Fleet Sync for automated odometer reporting, IFTA trip data, maintenance insights, and roadside diagnostics. 
  • Need to set up Samsara? Visit our Help article: How to Set Up Samsara Fleet Sync.
• Motive: Integrated via RyderConnect Fleet Sync to share vehicle location, fault codes, inspection reports, and mileage data. 
  • Need to set up Motive? Visit our Help article: How to Set Up Motive Fleet Sync.
• Verizon Connect: Enables near‑real‑time telematics data sharing with Ryder for billing accuracy, maintenance planning, and diagnostics.
  • Need to set up Verizon Connect? Visit our Help article: How to Set Up Verizon Connect Fleet Sync.
• Geotab: A large open telematics ecosystem commonly supported by Ryder Connected Fleet solutions.
  • Need to set up Geotab? Visit our Help article: How to Set Up Geotab Fleet Sync.
• Solera/XRS/Omnitracs: Enterprise telematics and ELD provider compatible with Ryder integration models.
  • Need to set up Solera/XRS/Omnitracs? Visit our Help article: How to Set Up Solera/XRS/Omnitracs Fleet Sync.
• OneView: This is Ryder’s centralized invoice and billing experience that gives customers a single place to view, manage, and understand charges across Ryder services.
  • Need to set up OneView? Visit our Help article: How to Set Up OneView Fleet Sync.
• Fleet Plus: Ryder’s maintenance management solution that provides visibility into vehicle service activity, repairs, inspections, and maintenance status.
  • Need to set up Fleet Plus? Visit our Help article: How to Set Up Fleet Plus Fleet Sync.

Ryder evaluates and supports providers based on data availability, security, mileage accuracy, and compatibility with Ryder systems, not exclusivity. For more information on Fleet Sync setup, visit our Help article: Fleet Sync Overview.

How TSPs are used in RyderGyde

• Data integration: Vehicle and driver data from a TSP flows into Ryder systems for visibility and reporting.
• Maintenance & eDVIR: TSP data supports electronic DVIR workflows, proactive maintenance, and defect tracking.
• Billing & IFTA: Automated odometer and trip data from TSPs helps reduce manual entry and improve accuracy for billing and fuel tax reporting.
• Flexibility: Ryder works with multiple vetted TSPs, allowing customers to keep their existing provider or select one that best fits their fleet.
• Security: Securely syncs customer telematics data to Ryder.

Common Questions