How to Drop Off a Vehicle at End of Lease
Quick Links
This article provides instructions on how to use RyderGyde™ to signal the return of a vehicle at the end of its lease. The process timestamps the return and notifies the shop of the arrival.
For Drivers and Fleet Managers
Video Tutorial
This 2-minute clip walks through how to drop off a vehicle in the shop.
This process can be done through the RyderGyde™ mobile app or the kiosk in a Ryder ship. To qualify for end-of-lease drop-off, the unit must
- Be within 30 days of the lease termination date or have exceeded the lease expiration date.
- Not have a scheduled appointment at the shop
Step-by-Step Guide
The following must be done by the driver returning the unit:
- Launch the RyderGyde™ mobile app > Check In, or use the kiosk in the shop.
- Enter the unit number.
- Select Yes > Next to confirm the vehicle return.
- Enter your name and submit the request.
- A confirmation message will appear.
- Proceed to the designated drop-off location with the vehicle.
- Upon arrival, park the vehicle in the specified area and deposit the keys in the designated drop-off box to complete the process.
- You will receive an email confirmation acknowledging the successful drop-off of the vehicle.
Tip: Key Reminders For Drop-Off
- Ensure all personal belongings have been removed from the vehicle.
- Check for any damages or issues that need to be reported.
- Review the lease agreement to confirm that all obligations have been met.
Common Questions
What happens after the drop-off is complete?
Once the process is completed, the system timestamps the drop-off and notifies the shop of the vehicle’s arrival. Any further communication will be handled through follow‑up notifications or email if needed.
What should I do before leaving the vehicle?
Before completing the drop-off, make sure to remove all personal belongings from the vehicle, check for any damages or issues that need to be reported, and review the lease agreement to confirm all obligations have been met.