This article covers how to setup Fleet Sync for Verizon Connect customers.

What is Fleet Sync?

Fleet Sync is a free Ryder service that connects data from your telematics provider with Ryder systems and RyderGyde. 

By securely sharing vehicle data such as mileage, location, fuel information, and vehicle diagnostics, Fleet Sync helps automate fleet management processes and improves visibility across your Ryder-supported fleet.

Setup Instructions

Set up Fleet Sync

1. Log in to Verizon Connect.
2. Select your account profile icon, then select Marketplace.
3. Select API Integrations and choose Get Started.
4. In the Account Details section of the data access form, complete the required fields, which include:
   • Integration name: RyderConnect Fleet Sync     
   • Third-party name: Ryder
   • Developer name: Ryder
   • Developer email: ryderconnect_onboarding@ryder.com
5. Review the Data Access Consent Form.
6. Check the box to authorize Verizon Connect to give Ryder access to your data.
7. Select Next, then select Confirm Request.

Notify Ryder

Send us an email at ryderconnect_onboarding@ryder.com to inform us that you have submitted the request, providing the following info in the email:

• Your name 
• Company name 
• Email address 
• Lessee number, if available

Confirm Activation

After submitting your request, Ryder will initiate the setup process. This typically takes 2-5 business days. You will receive an email from ryderconnect_onboarding@ryder.com as the status is updated.