These instructions are relevant for RyderConnect Fleet Sync, a tool designed to connect essential vehicle data to Ryder, and it only takes a few minutes to set up. Turning on RyderConnect Fleet Sync helps link critical vehicle data to Ryder and it only takes a few minutes.

For Verizon Connect Fleet Sync users

Set up Fleet Sync app.

1. Log in to Verizon Connect.
2. Select your account profile icon, then select Marketplace.
3. Select API Integrations and choose Get Started.
4. In the Account Details section of the data access form, complete the required fields, which include:
   • Integration name: RyderConnect Fleet Sync     
   • Third-party name: Ryder
   • Developer name: Ryder
   • Developer email: ryderconnect_onboarding@ryder.com
5. Review the Data Access Consent Form.
6. Check the box to authorize Verizon Connect to give Ryder access to your data.
7. Select Next, then select Confirm Request.

Notify Ryder

Send us an email at ryderconnect_onboarding@ryder.com to inform us that you have submitted the request, providing the following info in the email:

• Your name 
• Company name 
• Email address 
• Lessee number, if available

Monitor Your Inbox For An Email From Ryder

After submitting your request, Ryder will initiate the setup process. This typically takes 2-5 business days. You will receive an email from ryderconnect_onboarding@ryder.com when the onboarding process has started and when it is complete.

Common Questions