This article covers how to setup Fleet Sync for Geotab customers.

What is Fleet Sync?

Fleet Sync is a free Ryder service that connects data from your telematics provider with Ryder systems and RyderGyde. 

By securely sharing vehicle data such as mileage, location, fuel information, and vehicle diagnostics, Fleet Sync helps automate fleet management processes and improves visibility across your Ryder-supported fleet.

Setup Instructions

Set up Security Clearance

1. Log in to MyGeotab and navigate to People, then Clearances.
2. Scroll to the View Only Clearance.
3. Select each permission so they are enabled, then select Add Sub-Clearance.
4. Name it RyderConnect Fleet Sync.
5. Select Save.

Add a Ryder User

1. Log in to MyGeotab and navigate to People, then Users & Drivers.
2. Select Add.
3. Enter the following information, then select Save:

• User: RyderConnect_Onboarding@ryder.com
• First Name: RyderConnect
• Last Name: Fleet Sync
• Auth Type: MyAdmin (Reseller Support)
• Security Clearance: RyderConnect FleetSync
• Groups: Optionally select a group associated with Ryder assets.

Share the User

Email ryderconnect_onboarding@ryder.com with the following information:

• Database name (found under your MyGeotab username)
• Customer name or Lessee number
• Add additional points of contact if applicable