Billing Contacts FAQ

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This article provides the contact information for the separate categories in the Billing department.

Fuel Tax Department

Driver Trip Records and Individual Fuel Receipts Submissions

Contact Trip_Records@ryder.com.

GPS Reports (State Summaries & Audit Details) Submissions

Contact GPS_Reports@ryder.com.

Forms for Customers Reporting their Fuel Tax Submissions

Contact IFTExceptions@ryder.com.

Fuel Vendor Statements in PDF, TIFF, or Excel Submissions

Contact Fueltaxdocs@ryder.com.

IFTA Permits to Renew Existing Customer Reports on Own Setup Submissions

Contact IFTRenewals@ryder.com.

NY and OR Mileage Tax Submissions

Contact mileagetaxsupport@ryder.com.

General Questions, Concerns, and Disputes regarding IFT Invoices

Contact IFTDisputes@ryder.com.

Licensing/Permitting Department

License Plates/Permits

Contact License_XX@ryder.com (XX = 2-letter state abbreviation).

Indiana IRP Plates

Contact Indiana_IRP_Licensing@ryder.com.

Annual Fleet Mileage by State for IRP Renewals

Contact IRP_annual_reporting@ryder.com.

NY HUT Permits and Requirements

Contact NYHUT@ryder.com.